Klosterman Refirgieration

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View Resume Confidential Resume13e706e2763c46e11321f4991b2dceca4a129400.02009701@users.monster.com Management/CSR No.KY - Cinn AreaResume #16985501 OBJECTIVESeeking a CSR or management position. I am currently seeking employment that I can make a career instead of it being just a job. I am looking for a company that not only has a history but has a future as well. I want to know that the work I am doing is making a difference in the way the company appears to the custome. The company's growth as a competitor in the industry should be the direct result of the work that I achieve.

TARGET JOBDesired Job Type:Employee Desired Status:Full-Time Desired Salary:10.00 USD Per Hour Site Location:On-Site Career Level:Management (Manager/Director of Staff) Date of Availability:Immediately TARGET COMPANYCompany Size:No Preference Category:Customer Service and Call Center TARGET LOCATIONSRelocate:No US-KYUS-OH-Cincinnati WORK STATUSUSI am authorized to work in this country for any employer.

EXPERIENCE9/1998 - 10/2001Mike Albert LeasingFlorence, KY Supervisor-CSR As location supervisor, I was responsible for handling all aspects of the company.

I scheduled staff, answered phones, scheduled reservations, arranged for pickup & delivery of vehicles, scheduled regular maintenance for fleet, handled all customer service issues, sorted mail, invoice customers, and was the primary contact for local corporate accounts. I was responsible for keeping accurate records of all transactions. Both location and personal goals were set by management on a monthly basis.

12/1996 - 8/1998Budget Rent a CarHebron, KY Station Manager As station manager, I was responsible for scheduling of all airport staff which included three shifts and five departments, was responsible for daily operations, handled all customer service issues, monitored gas logs, kept accurate statistics on total rentals and returns, and employees attendance and performance records.

11/1994 - 12/1996Budget Rent a CarHebron KY Customer Service Representative I greeted customers, was responsible for closing paperwork, which consisted of the cash reconciliation...

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